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		<title>Article Diner</title>

		<link>http://www.articlediner.com/</link>

		<description>Top 10 Recent Articles of Customer-Service category</description>

		<language>en-us</language>

		<pubDate>2008-07-05 08:07:38</pubDate>

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<title><![CDATA[ Listen to Suggestions]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/62/9/Customer-Service/Business/1/Listen to Suggestions]]></link>
<description><![CDATA[As a customer of any service or product - how do you feel when your Email is ignored, your voice mail message is never answered, and you don&acirc;t get any feedback or concern, at all, from customer service? We all feel the same &acirc; nobody likes to be ignored. The shame of all this is that customer service is getting worse on a global scale.]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ Put Your Angry Customer at Ease]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/61/9/Customer-Service/Business/1/Put Your Angry Customer at Ease]]></link>
<description><![CDATA[Having to deal with angry and upset customers are by far one of the worst responsibilities we must face on a day to day basis in the world of sales and business.]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ They Cared: The Story of Delta Air Lines and Katrina]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/63/9/Customer-Service/Business/1/They Cared: The Story of Delta Air Lines and Katrina]]></link>
<description><![CDATA[A powerful lesson learned from Katina. Read how a major airline put lives ahead of profit...]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ The ABC of Superior Customer Service]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/58/9/Customer-Service/Business/1/The ABC of Superior Customer Service]]></link>
<description><![CDATA[How should you and your team treat your customers for superior service? This article provides you with an alphabet guide of everything you need to know to become a truly outstanding customer carer.]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ A Guide For Customer Service Training Tools]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/59/9/Customer-Service/Business/1/A Guide For Customer Service Training Tools]]></link>
<description><![CDATA[Let&acirc;s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don&acirc;t have great customer service skills, it doesn&acirc;t matter. Customer service should be a number one priority to any business.]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ Customer Service Warning&acirc;What to Watch for That Indicates We Have a Customer Service Problem]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/60/9/Customer-Service/Business/1/Customer Service Warning&acirc;What to Watch for That Indicates We Have a Customer Service Problem]]></link>
<description><![CDATA[Discover some warning flags that your customer service is not working, that you have some very unhappy customers while your employees are telling you &quot;It&#8217;s those stupid customers.&quot;]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
</item>
<item>
<title><![CDATA[ Getting Back to Basics: A Customer Service Tale]]></title>
<link><![CDATA[http://www.articlediner.com/articledetail/57/9/Customer-Service/Business/1/Getting Back to Basics: A Customer Service Tale]]></link>
<description><![CDATA[Learn the basics to outstanding customer service.]]></description>
<pubDate>2008-07-05 08:07:38</pubDate>
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